About the Role
We are seeking a dynamic and experienced Communications Manager to join our team. As a Communications Manager, you will play a pivotal role in managing the communication strategies of our organization. One of the key responsibilities will be to monitor and engage with social media messages, ensuring timely and effective responses while also identifying and prioritizing individuals in need of assistance.
Education and Experience:
Degree in Nursing or bachelor's degree in Communications, Public Relations, Marketing, or a related field.
Proven experience in a communications role, with a focus on social media management.
Communication Skills:
Exceptional written and verbal communication skills.
Ability to convey complex information in a clear and concise manner.
Social Media Expertise:
In-depth knowledge of various social media platforms and their functionalities.
Experience in managing social media accounts for organizations.
Problem-Solving:
Strong analytical and problem-solving skills.
Ability to quickly assess situations and make informed decisions.
Team Collaboration:
Proven ability to collaborate with cross-functional teams.
Experience working in a fast-paced and dynamic environment.
Adaptability:
Ability to adapt to changing priorities and navigate through high-pressure situations.
If you are a strategic thinker with a passion for effective communication and a knack for managing social media interactions, we invite you to apply for this exciting opportunity. Join our team and contribute to making a positive impact through meaningful communication.
Requirements
Responsibilities:
Social Media Management:
Monitor various social media platforms for mentions, comments, and messages related to the organization.
Respond promptly and thoughtfully to inquiries, comments, and messages on social media channels.
Develop and maintain a consistent and positive online presence.
Triage and Assistance:
Identify and prioritize individuals seeking assistance or information through social media channels.
Collaborate with relevant departments to ensure timely and accurate responses to inquiries or issues raised on social media.
Implement a system for categorizing and escalating messages based on urgency and complexity.
Crisis Communication:
Work closely with the crisis communication team to address and manage any potential issues or crises arising on social media.
Provide clear and concise information during crisis situations and ensure a unified and reassuring message is conveyed.
Content Creation:
Collaborate with the marketing and content teams to create engaging and informative content for social media platforms.
Develop and maintain a content calendar to ensure a consistent and cohesive communication strategy.
Analytics and Reporting:
Utilize social media analytics tools to track performance, monitor trends, and gather insights.
Generate regular reports on social media engagement, feedback, and key performance indicators.
About Our Organization
Welcome to American Frontline Nurses, where compassionate care meets unwavering dedication. We are more than just healthcare professionals; we are advocates, educators, and champions of positive change. At American Frontline Nurses, our mission is clear: to provide comprehensive education and resources to nurses, patients, and their families, enabling them to receive safe, equitable, and personalized care.
Our commitment to empowering individuals with the knowledge and tools necessary to navigate the healthcare system forms the cornerstone of our organization. We believe in promoting positive health outcomes and enhancing the overall quality of care through education and advocacy. As a leading advocacy service, we leverage nursing knowledge and expertise to drive positive change in healthcare policy and practice.
From advocating for policy reform to establishing nurse-led primary care clinics and other innovative models of care, we strive to be at the forefront of transformative and collaborative leadership. Our goal is to drive progress, promote health equity, and improve outcomes for individuals and communities across the healthcare spectrum.
At the heart of our purpose is the desire to empower and improve the lives of those who are impoverished, struggling, and vulnerable, often overlooked by society. We firmly believe that every individual has inherent value and deserves access to high-quality healthcare, regardless of their socioeconomic status. Through our resources, education, and advocacy services grounded in nursing knowledge and expertise, we work tirelessly to ensure that these individuals receive the care and support they need to thrive.
Our organization is built on the fundamental principle of preserving and elevating the value of every human life. We strive to make a meaningful difference in the world by championing the health and well-being of those who need it most. Join us in our mission to create a world where everyone has access to safe, equitable, and personalized healthcare. Together, we can make a significant impact on the lives of individuals and communities, one compassionate act at a time.